ABSTRACT
I wrote Logistics and Fulfillment for E-Business, explicitly, to guide the non-technical executive through the ways and means o f implement ing an architectured infrastructure incorporating the correct tools to achieve a fail-safe LFMS. This includes walking the reader through the labyrinth of technical and outsourcing choices and helping them to understand the complex and comprehensive services that good partner relationships can provide. A robust, fail-safe LFMS is the only way for an e-business to be successful in this new competitive landscape. A bestof-breed LFMS is not only a means for increasing customer satisfaction
and, therefore, retention; it also introduces efficiencies and cost savings throughout an enterprise.
