ABSTRACT
This clause, “Context of the Organization” is introduced for the first time in ISO 9001 standards, although earlier some information was being given in the quality manual as an overview of the organization. By adding this as a clause, it is made auditable and shall restrict people to write only relevant things which can be evidenced. It restricts people from making claims about their organization and systems without evidence. Understanding the organization and its context helps one to be focused in strategically devising the systems to achieve the objectives. Understanding the needs and expectations of interested parties help in developing strategies and balance the activities. Understanding the organization helps in determining the scope of implementation of the quality management system. Let us go through the standards.
