ABSTRACT
Bringing people together for face-to-face (FTF) meetings can be costly, in terms of time, money, and missed opportunities when people have to put their “real work” on hold for extended periods of time. Some people insist that there’s no acceptable substitute for eye-to-eye contact with people in the same room, especially if a key goal is to build new relationships or mend broken fences. And although that may be true in some cases, virtual meetings have become the norm, especially for global organizations.
