ABSTRACT
For everything that a software package represents, there are still certain things that will not be possible within the context of the software. Those that are possible often do not come as easily as one would hope. This chapter is about leveling your expectations for what the software package is and is not. With that said, this chapter discusses a number of important issues, including:
Migrating existing business data to a software package
Filling functionality gaps in software packages using workarounds
Filling functionality gaps in software packages using custom programs
Complementary technology integration with software packages
Third party add-ons for software packages
Interoperability and software packages
Integrating legacy systems and software packages
One of the most significant challenges the adopter of any software package will face is integration or interoperability. The Swiss army knife equivalent of a software package does not exist. A single software package is unlikely to fulfill all your business objectives.
