ABSTRACT
In the 1970s, many quality managers and quality engineers felt that software quality assurance was an issue they would rather see just go away. Software quality assurance was a new world that embraced new and different technologies as well as foreign practices. To quality managers and engineers, it meant dealing with a new breed of technical people, some of whom had bizarre personalities, personal traits, and outlooks on the professional world. It meant that entirely new methods and ways of communicating would have to be learned, along with a new technical lexicon. The feeling among software managers about quality managers and quality engineers was the same. Some software managers were fond of intimating that quality was not what was really needed in software, and therefore, quality assurance could do nothing for software.
