ABSTRACT
This chapter considers approaches to be critical and fundamental in terms of creating business value. From the perspective of a corporate director who has responsibility for managing economic and financial matters in order to achieve desired business outcomes, a project is nothing more than an investment opportunity. Among the methods that can be applied to assessing investment projects is return on investment, which is particularly well suited in its flexibility for projects such as those involving the analysis, design, development, and implementation of information systems. In the process of investment analysis, decision makers must take into account many factors that have varying degrees of influence on the investment outcome of the project. For the purposes of project planning, the corresponding cost—benefit analysis will usually indicate the beginning of the project to be the moment when the project manager responsible for its management begins work.
