ABSTRACT
Work is an integral component of human society. Much, if not most, of the world population spends a large portion of its waking hours in the workplace setting (U.S. Bureau of Labor Statistics, 2012). Not surprisingly, job satisfaction and productivity are linked to life satisfaction (Keon and McDonald, 1982). Given this connection, one main objective of the ergonomics/human factors (E/HF) discipline includes enhancing workplace productivity and safety (Sanders and McCormick, 1993). One approach to achieving this objective includes the development and strategic use of effective warnings as a means of communicating safety-related information to workers. This chapter focuses on the factors that inuence warning effectiveness within the workplace using the
Introduction .................................................................................................................................... 331 Dening the Work Setting ......................................................................................................... 332 Hazard Hierarchy ...................................................................................................................... 332 Purpose of Warnings ................................................................................................................. 333 Recognised Challenges of Warning Design and Evaluation ..................................................... 333
Warning Systems............................................................................................................................ 333 Components............................................................................................................................... 334 Work Settings ............................................................................................................................ 334
C-HIP Model .................................................................................................................................. 336 Source ........................................................................................................................................ 338 Channel ..................................................................................................................................... 338 Delivery ..................................................................................................................................... 339 Environmental Stimuli .............................................................................................................. 339 Receiver .....................................................................................................................................340
