ABSTRACT
Team Performance Measurement................................................................................................... 774 What Is Teamwork? ....................................................................................................................... 774
Cooperation ............................................................................................................................... 774 Conict ...................................................................................................................................... 775 Coordination .............................................................................................................................. 775 Communication ......................................................................................................................... 775 Coaching ................................................................................................................................... 776 Cognition ................................................................................................................................... 776 Composition .............................................................................................................................. 776 Context ...................................................................................................................................... 777 Culture ....................................................................................................................................... 777
Measuring Team Performance ....................................................................................................... 777 Use Measures Based on Theory ................................................................................................ 778 Measure Processes and Outcomes ............................................................................................ 778 Measure Team Performance at Multiple Levels ........................................................................ 778
What Should You Use to Measure Teams? .................................................................................... 779 Attitudes/Affect ......................................................................................................................... 779
Rating Scales ........................................................................................................................ 779 Behaviours ................................................................................................................................. 779
Rating Scales ........................................................................................................................ 780 Checklists ............................................................................................................................. 780 Frequency Scales .................................................................................................................. 780 Event-Based Measurement Scales ........................................................................................ 780 Automated Performance Measurement ................................................................................ 781
Cognitions ................................................................................................................................. 781 Concept Mapping/Cognitive Networks ................................................................................ 781 Probed Protocol Analysis ..................................................................................................... 782
Current Trends and Future Directions ............................................................................................ 782 Human Performance Models..................................................................................................... 782
Simulation Use and Fidelity ................................................................................................. 783 Dynamic Measurement Tools ............................................................................................... 783 New Framework Schemas .................................................................................................... 783 Relative Accuracy Index and Time Windows ....................................................................... 783 Psychometric Contributions ................................................................................................. 784
Conclusion ..................................................................................................................................... 784 References ...................................................................................................................................... 784
Over the past several decades, there has been a shift in structure of many organisations. Workplaces that were once characterised by independent workers are now transitioning to systems of interdependent teams. As global competition increases, new pressures are affecting the way organisations do business. To successfully navigate the market, they need specic skills and expertise, as well as the ability to adapt quickly and effectively in uncertain situations (Kozlowski and Bell, 2003). This increasing complexity has led to team-based structures being used in many modern organisations (Salas et al., 2008a).
