ABSTRACT
Leadership motivates people. People design, develop, and implement work processes, and leadership motivates them to follow and achieve these process goals. Management controls systems by measuring the processes to achieve an efficient and effective flow of resources for productivity. Like management, leadership can be learned. Most anyone has the potential to be a leader. Training and assessments generally focus on the potential leader’s capabilities by examining three core skills: (1) conceptual ability to create a vision and mission of the organization, (2) technical skill in work processes, and (3) human skill in relationship building.
