ABSTRACT
It’s not a question of if. It’s not even a question of when. It’s a question of, will you be ready? Employees have long been using mobile devices. First came laptops, then PDAs. When smarts were added to those PDAs, employees discovered that they could take their office on the road. BlackBerrys became so ubiquitous that the term crackberry was invented to describe the addictive properties of 24 × 7 connectivity. Then Steve Jobs made the smartphone even smarter.
