ABSTRACT
This paper presents work intended to develop a model to diagnose the ineffective planning and control performance of the EMCRS, as occasioned by co-ordination problems between the Police, Fire, and Ambulance emergency service agencies. Section 1 describes the EMCRS and the initial CA model thereof. The need is identified to decompose the system into its parts and to model each individually. Section 2 outlines the single agency model for the fire agency, with respect to an example co-ordination problem. Section 3 relates the CA model to the single agency model. This relationship provides a more accurate expression of EMCRS overall planning and control performance, and so more accurate diagnosis of the effect of the co-ordination problems. Section 4 presents a summary of the work and future plans.
