ABSTRACT

ABSTRACT Isolation, depression, and cognitive impairment are major factors that impact health, well-being, and care costs of elderly people. Information systems and in particular those supported by video (e.g., video call, video-conferencing, video immersion) can help in connecting elderly, care providers, health personnel, and family and friends to address dementia challenges. According to the World Health Organization, dementia is one of the major problems of public health in Europe. The United States forecasts for 2040

CONTENTS

Introduction .................................................................................................................................264 Aging and Dementia ..................................................................................................................264 Video Care .................................................................................................................................... 267

Introduction ............................................................................................................................ 267 Video Care System Defined .................................................................................................. 267 Video Call Adoption .............................................................................................................. 268 Video Call Technology Background .................................................................................... 269 State of the Art and Trends ................................................................................................... 269 Lessons Learned from Video Care Projects ........................................................................ 270

E-Companionship and E-Support ............................................................................................ 271 Televisits .................................................................................................................................. 272 Telenursing .............................................................................................................................. 274

E-Counseling and Online Therapy ........................................................................................... 276 Counseling and the Elderly .................................................................................................. 276 Online Counseling .................................................................................................................277 Challenges of Online Counseling ........................................................................................ 278 Benefits of Online Counseling .............................................................................................. 279 Implementation Success Factors ..........................................................................................280 Online Counseling and Dementia ....................................................................................... 281

Video Care Services-From Laboratory to Market ................................................................ 282 Video Care: A Cost-Effective Solution ................................................................................. 282 Video Care Services Development in Portugal ..................................................................284