ABSTRACT
No matter what methods are out in the marketplace to conduct Root Cause Analysis (RCA), they all use either a categorical or cause-and-effect approach to determining causation. The various RCA methods in the marketplace may vary in presentation, but the legitimate ones are merely different in the way in which they graphically represent the determination of causation. Everyone will have their favorite RCA tool, which is žne, as long as they are using it properly and it is producing positive results.
