ABSTRACT
If you can’t measure and monitor something, how can you manage it effectively? – Greg Schulz
• Why metrics and measurements are important for managing resources • Where and how to obtain metrics and measurements • Chargeback vs. accounting measurements for managing resources • Ensuring that required resources are available • Key tenets of metrics and benchmarks for various use scenarios
This chapter looks at measuring, monitoring, and managing information resources for cloud, virtual, and data storage network environments. Situational awareness and timely insight into information services delivery and resources are important for enabling a flexible, scalable, resilient, and cost-effective environment. Key themes discussed in this chapter include end-to-end (E2E) cross-domain measurements and metrics, accounting and chargeback, and performance and capacity of cloud, virtual, and physical IT resources.
