ABSTRACT
Many leaders proclaim the importance of their organizational knowledge but that seems to be the end of the discussion. The emphasis on “problems” may cause an organization to miss out on extracting knowledge from major opportunities. Knowledge artifacts are any representation of knowledge that may be stored electronically. Organizational knowledge is a key ingredient for producing new revenue as it enables the creation of new products and services. In an active economy, knowledge workers may take their talents and skills to a competitor where they believe they are more valued. A culture of knowledge sharing must be established by senior leadership along with an emphasis on reusing valuable knowledge. A project is a planned set of work applied to a specific scope that is intended to produce a desired product or service. Innovative projects are also the most likely users of established knowledge.
