ABSTRACT
As the full impact of knowledge loss becomes apparent within organizations, many employers resort to finding new sources for the knowledge, namely other companies. Competing in broader markets creates a demand for new knowledge that will stress the resources of the most vibrant organization. Much of the justification for a new knowledge management focus begins with the desire to protect vital intellectual assets from erosion, however, that is only part of the reason for making knowledge management (KM) a priority. Knowledge management offers strategies to save unnecessary expenditures and find ways to generate new revenue streams. Implementing knowledge management represents a significant investment for any organization. Technology, both hardware and software, must be updated regularly and often replaced. Coupled with other knowledge loss factors, technology change widens the knowledge gap further. When blended with sound technology and an accommodating culture, the true value of KM will be found in how knowledge is more easily shared across organizational boundaries.
