ABSTRACT

Explicitly recognizing knowledge as a corporate asset is new, however, as is understanding the need to manage and invest it with the same care paid to getting value from other, more tangible assets. The knowledge retention policy (KRP) recognizes both explicit and tacit knowledge. Just like trucks, computers, and buildings are not stored in an inventory of physical assets, the KRP similarly describes organizational knowledge and then explains how to find more information about it along with the location of the actual knowledge asset. The KRP is composed of two main components, a general management statement and a knowledge assets inventory. The general management statement explains the purpose for the KRP and establishes the organizational vision and expectations for knowledge management efforts within the organization. Immediately following the general management statement is the knowledge assets inventory. Knowledge areas are groupings of organizational knowledge that are easily recognizable to anyone familiar with the selected enterprise area under examination.