chapter  1
14 Pages

- PRODUCT DEVELOPMENT IN THE CHANGING GLOBAL WORLD

Everyone and everything will be connected and the digital economy will change accordingly. In the future, businesses will be open 24 hours a day, 7 days a week. Areas where e-commerce will change the way we do business in the future include collaborative product development, real time buying and selling, customer service - one to one dialog, communities of key partners and vendors, employee communication, and knowledge management. Smart products with embedded microprocessors will communicate not only with the user but also with other products and service departments when needed.