chapter  9
18 Pages

Compliance, A war eness, and Assurance

The four perspectives of a balanced scorecard (BSC) assure the organization that its IT assets are not only aligned with organizational goals, but are well-managed, efficient, and productive. These assets must also be managed in such a way that risk is minimized. This author teaches a course on project management and surveys students on the first day of every new class. From these surveys it is concluded, and the statistics below confirm, that most IT departments utilize ineffective project management techniques.