ABSTRACT
A desirable but unrealistic expectation would be a complete list of the project deliverables. Therefore, we begin with what you might have available. The very best source of deliverables is a requirements document. A requirements document usually is written from the point of view of the client; it is what the client wants to happen. Ideally, it starts with a high-level statement of the objective, purpose, or goal — a tightly written document of major expectations.
