ABSTRACT

The purpose of this chapter is to assist prospective hardware and software purchasers to identify the various costs associated with their prospective action. Seldom is the total cost of an information system installation represented in the purchase order or vendor proposal. As you will see, several potential areas of additional expenses are identified in the ensuing pages. The specific expense areas encountered by your organization will be dependent on several variables. These include, but are not limited to, the following: the specific product, current technology versus required technology, project scope, organizational support, customization, etc.