ABSTRACT
For decades, healthcare information technology (IT) groups have been called upon to implement and support various software solutions throughout the organization. These types of applications assist in managing the organization by enhancing workflow and increasing productivity. By collecting and storing relevant data, all of these solutions have had an enormous impact on the healthcare organization. Historically, it was the responsibility of the end user (business and clinical analysts) to identify and retrieve the data required to measure the success of the organization.
