ABSTRACT

Every corporate culture adds its own distinct tone to the methods and procedures put in place to implement basic quality assurance. In some companies, an adversarial relationship between development and quality control might need to be refocused on the premise of a product team rather than a departmental team. In other companies, the collective ego of the development staff might need to be brought into perspective, or the attitude of quality assurance might require adjustment. Before trying to implement basic quality assurance activities, it makes sense to assess what changes, if any, need to be addressed within the organization itself.