ABSTRACT

It would not be an exaggeration to state that the Internet represents the most significant change in the corporate world since the invention of the telephone. Over the past few years, the Internet has been a market maker, a market destroyer, an industry change-agent, and even an inverter of traditional ways of conducting business. The Internet and Web technologies have presented established firms with both opportunities as well as threats. The use of Web technologies in inter-organizational business transactions and in inter-firm relationships has caught the attention of executives and industry experts. This phenomenon is popularly known as business-to-business (B2B) E-commerce.