ABSTRACT

Introduction ........................................................................................................ 627 The Cost of Quick Solutions .............................................................................. 628 Detecting Project Diffi culties ............................................................................. 629 Stabilizing the Environment ............................................................................... 630 Finding the Root Cause ...................................................................................... 631 Developing the Recovery Plan ........................................................................... 632 Developing a Strong Communication Process ................................................... 633 Recommended Course of Action ....................................................................... 633

According to an ancient proverb, “when the ox gets in the ditch, you do what you have to do to get him out.” Too often, information technology (IT) application development projects fall into a ditch. When that occurs, organizations must direct every effort toward getting the IT ox out of the ditch.