ABSTRACT

The focus of CSE is how humans can cope with and master the

complexity of processes and technological environments, initially in

work contexts but increasingly also in every other aspect of daily life.

The complexity of the current technological environment is not only

something that must be mastered but paradoxically also provides the

basis for the ability to do so. This entangling of goals and means is

mirrored in the very concepts and theories by which we try to

understand the situation of humans at work. To set the context, this

chapter gives an overview of the scientific developments of the 20 th

century that have shaped our thinking about humans and machines.