ABSTRACT

The results you achieve and maintain after the kaizen event will depend on the level of training and accountability that is instilled in the operators. Additionally, there are rules and procedures that must be developed and used to ensure that changes to the process can be implemented without negatively affecting the line performance. Although basic, upfront training was done during the early stages of the kaizen program, operators must be trained how to act and operate in a standard work environment. The week following the kaizen event is the best time to train operators and supervisors on the fundamentals of their new line process.