ABSTRACT
In order to ensure cost-effective production of specialized products, many companies use calibrated tools. Failure to use the proper calibrated tool can result in scrap and rework. This inefciency results in events such as audit costs, higher labor costs, and loss of customer trust that translates into lost sales. Further, customers often sue companies that produce defective parts that cause injuries. These events not only produce negative publicity for the companies but may result in costly lawsuit settlements.
