ABSTRACT
The successful adoption of computer-aided design (CAD) technology requires a company to make a number of choices that implicitly determine its implementation strategy. These implementation decisions affect the ease of assimilating CAD into the firm’s design and manufacturing processes, the level of satisfaction the firm experiences with the technology, and the ultimate benefits that are achieved by the firm. Decisions regarding training are among the most important in the CAD adoption process. Although it is the consensus of research
that the successful adoption of new technology requires a firm to implement new training policies, there are few guidelines that indicate how companies with differing needs and expectations should design training programs in order to meet their own desired objectives.
