ABSTRACT
Knowledge management generally consists of four functions: securing, creating, retrieving/combining, and distributing knowledge. Much of knowledge management is not new; its roots can be found in the expert systems and artificial intelligence fields. For example, the knowledge acquisition phase of expert systems can be applied to the capturing and securing of knowledge. Developing knowledge repositories for knowledge management activities can be easily traced to knowledge representation and knowledge encoding methodologies and techniques in the expert systems field. The indexing of knowledge can be traced to case retrieval, similarity, and adaptation methods applied in the case-based reasoning area of the expert systems field. Thus, many of the underpinnings of knowledge management are derived from earlier work in the expert systems and artificial intelligence field.
