ABSTRACT

Our fascination with new technologies is based on the assumption that more powerful automation will overcome human limitations and make our systems 'faster, better, cheaper,' resulting in simple, easy tasks for people. But how does new technology and more powerful automation change our work?

Research in Cognitive Systems Engineering (CSE) l

chapter 1|14 pages

Core Activities and Values

chapter 3|14 pages

BEING BUMPABLE (by R. I. Cook)

chapter 4|6 pages

Discovery as Functional Synthesis

chapter 5|12 pages

Shaping the Conditions of Observation

chapter 6|6 pages

Functional Syntheses, Laws, and Design

chapter 8|28 pages

Anomaly Response

chapter 9|16 pages

Patterns in Multi-Threaded Work

chapter 10|30 pages

Automation Surprises

chapter 11|24 pages

On People and Computers in JCSs at Work

chapter 12|20 pages

Laws that Govern JCSs at Work