ABSTRACT
Training Packages Having discussed the four main layers of side 1 of the pyramid, we now turn our attention to side 2 of the pyramid — the training aspect of this model.
Just like our original assertion that not all “whats” need “how-tos,” not all process elements or areas need training packages. I found that training packages were needed:
For an understanding of this process model For an understanding of the end-to-end process story For critical process elements (e.g., your inspection procedure) For complex process elements For role-specific training For functional area training (e.g., requirements management, sub-
contract management, and business development) For external standard requirements compliance (e.g., ISO 9001) For regulation compliance When the organization felt it was necessary
I may be at odds with many people, but I consider “awareness training” as merely covering the summary or introduction of a regular training package. If you consider a training package as being an overview or summary portion and an elaboration portion, then awareness training just
covers the first portion. This separation addresses an internal customer (company) need to have both light training and in-depth training. Training budgets can be tight and this allows flexibility for training.
