ABSTRACT

In today's increasingly competitive business environment, organizations must be able to adapt to the ever-changing business landscape where traditional business concepts no longer ensure success. The future will be driven by value and competing ideas-creating an environment where old alignments and equations will be replaced by a global network of

part I|116 pages

General Outsourcing

chapter Chapter 1|11 pages

Outsourcing Rudiments

chapter Chapter 2|9 pages

Outsourcing Benefits

chapter Chapter 3|15 pages

To Outsource or Not?

chapter Chapter 4|13 pages

What to Outsource?

chapter Chapter 5|12 pages

Outsourcing to India

chapter Chapter 6|12 pages

Vendor Selection

chapter Chapter 7|19 pages

Contracts—Types, Pricing Models, and Issues

chapter Chapter 8|18 pages

Operations—Execution, Challenges, Quality, Etc.

part II|132 pages

Web-Based Outsourcing

chapter Chapter 9|4 pages

Web Outsourcing— Introduction

chapter Chapter 10|45 pages

Web outsourcing Models and Frameworks

chapter Chapter 11|19 pages

Web Outsourcing Examples

chapter Chapter 12|20 pages

Web Outsourcing— Criteria for Success, Challenges

chapter Chapter 13|19 pages

Web outsourcing— Advantages

chapter Chapter 14|20 pages

Business-to-Business Payment Systems Online

part III|63 pages

Slowdown and Outsourcing

chapter Chapter 15|15 pages

The Slowdown Scenario

chapter Chapter 16|33 pages

Business Repositioning in Slowdown

chapter Chapter 17|11 pages

Slowdown—Hiring, Layoffs, and Attrition

part IV|49 pages

Outsourcing-Miscellaneous Concerns and The Future

chapter Chapter 18|21 pages

Intellectual Property and Data Security

chapter Chapter 19|25 pages

Reflections about the Future