ABSTRACT
In the business context, outsourcing is all-pervasive. In the outsourcing world people learn about products differently, buy them differently using electronic cash and secure payments systems, and have them delivered differently. Businesses have some basic goals, despite changes taking place: stay competitive, improve productivity through innovation, deliver quality, minimize transaction time. For firms plotting their course in the turbulent waters of outsourcing, these goals are the guiding buoys. Such end-to-end life cycle integration requires overhaul of major processes, approaches, resources, and systems for seamless flow and integration with the parts of the outsourcing business life cycle. A virtually interconnected organization built on a networked foundation of enabling resources, processes, and people will automatically push and drive various interacting players, and suppliers to become networked or fail and exit the relationship. The various players that comprise a global outsourcing business usually consist of basically the outsourcing organization, the vendor provider, and suitable enabling infrastructure.
