chapter  6
Factors Influencing the Success of a Data Warehouse
Pages 18

Success of an information system has been measured by researchers in various ways, including user satisfaction (L. Chen et al., 2000; DeLone and McLean, 1992), data quality (Ballou and Tayi, 1999; McFadden, 1996), return on investment (Cooper et al., 2000; B. Shin, 2003), and perceived benefits (Ballou and Tayi, 1999; DeLone and McLean, 1992). Weir et al. (2003) and Watson and Haley (1998) have noted that it is difficult to put a financial value on an intangible benefit such as data or information. Wixom and Watson (2001) point out that data warehouses have unique characteristics that may shift the importance of factors that apply to it. Schubart and Einbinder (2000) have focused on future usage and perceived effectiveness as measures of success for a data warehouse. Long-term success of the data warehouse depends on the organization’s ability to use the data warehouse to fulfill its strategic milestones (Weir et al., 2003).