Kydd's Technique to Induce Productivity through Shared Information Technology

Organizations have made large investments in shared information technology (SIT) over the years under the guise of electronic mail systems, distributed databases, and group decision support systems.

Kydd and Jones (1989) contend that SIT may not be appropriate for every organization — that, in order for SIT to be successful, the corporate culture must be one that supports sharing of information across boundaries. In this chapter, the authors give general guidelines that can be used concerning conditions under which high-return SIT can be implemented.