ABSTRACT
Software reliability measurements take place in an environment that includes user needs and requirements, a process for developing products meeting those needs, and a user environment within which the deliver software satisfies those needs. This measurement environment establishes a framework for determining and interpreting indicators of software reliability. This chapter provides IEEE’s recommended process for measurement. This process formalizes the data collection practices in development and support and provides for product evaluation at major milestones in the life cycle. It also relates measures from one life cycle phase to another. It is the basis for reliability measurement of a product.
