ABSTRACT

As dot.com companies grapple with rigid market conditions and we keep hearing how the big technology players are being punished on Wall Street, it becomes easy to think of the Internet as a fad. The Internet frenzy may have subsided, but interest in the Internet as a business and marketing tool is still strong. It will continue to impact organizati

chapter |4 pages

SECTION I STRATEGY AND PLANNING

chapter 2|16 pages

Business-to-Business Exchanges

chapter |4 pages

SECTION II E-ENABLED BUSINESS SOLUTIONS

chapter 8|14 pages

Building an E-Business Solution

chapter 10|8 pages

e-CRM Is Not eASY

chapter 13|10 pages

Call Management and the Internet

chapter 17|8 pages

Putting Data in the Palm of Your Hand

chapter 18|8 pages

Programming Wireless Applications

chapter 21|24 pages

Wireless Internet Security

chapter 26|10 pages

An Implementor’s Guide to E-Commerce

chapter |4 pages

SECTION VI THE E-ENABLED TOOLKIT

chapter |4 pages

SECTION VII SOLUTION TESTING

chapter 47|10 pages

Introduction to Penetration Testing

chapter 48|12 pages

Performing Penetration Testing

chapter 53|12 pages

Protecting against Hacker Attacks

chapter |4 pages

SECTION IX ADVANCED TOPICS

chapter 57|12 pages

TN3270 and TN5250 Internet Standards

chapter |2 pages

About the Editor