ABSTRACT
Better, cheaper, faster. For many companies, implementing packaged software is the answer to all three goals. While there is little doubt that under the right circumstances a packaged software solution can deliver a system better, cheaper, and faster than custom system development, as some companies have learned, the wrong packaged software can be an expensive, timeconsuming mistake. This section shows how Six Sigma tools can be used to increase the probability of selecting the right package and of having a successful implementation.
