ABSTRACT
Today companies look for competitive advantages in several ways. One of the ways is to develop organizational processes and practices to be as effective and efficient as possible. Development of business processes, organizational structures, demand-supply chains and networking with other companies are approaches companies often use to improve their performance. The aim of development activities is to increase productivity, shorten time-to-market, simplify processes, facilitate information and knowledge sharing and at the same time, increase employee well-being.
