ABSTRACT
This chapter begins with a discussion about IQ and the quest to improve designs by highlighting different aspects of interfaces. Although human-computer interaction (HCI) introduced usability, the information systems (IS) research area developed design goals centered upon IQ. These designers had to adapt for power information users, where the focus of IS was the effectiveness of databases, search and retrieval algorithms, and content management systems. This different dimension of design brought information to the forefront and introduced terms of accuracy, timeliness, value added, and relevancy to system/interface evaluations. Hence, it provided a foundation for trends to develop in the area of user interface design and evaluation.
