ABSTRACT

The service industry consists of many different places of work, called establishments. Establishments are physical locations in which people work, such as a branch office of a bank, a gasoline station, a school, a department store, or an electricity generation facility. Establishments can range from large retail operations with corporate office complexes employing thousands of workers to small community stores, restaurants, professional offices, and service businesses employing only a few workers. Establishments should not be confused with companies or corporations that are legal entities. Thus, a company or corporation may have a single establishment or more than one establishment.