ABSTRACT
Warehouses can serve dierent roles within the larger organization. For example, a stock room serving a manufacturing facility must provide a fast response time. e major activities would be piece (item) picking, carton picking, and preparation of assembly kits (kitting). A mail-order retailer usually must provide a great variety of products in small quantities at low cost to many customers. A factory warehouse usually handles a limited number of products in large quantities. A large discount chain warehouse typically “pushes” some products out to its retailers based on marketing campaigns, with other products being “pulled” by the store managers. Shipments are oen full and half truckloads. e warehouse described here is a small chain warehouse that carries a limited product line for distribution to its retailers and independent customers.
