ABSTRACT
Effective management of a supply chain requires synchronization among the internal business processes of the supply chain. Synchronization in a supply chain means reducing the variability among the internal business processes or partners such that each stakeholder in the supply chain acts in a way that is appropriately timed with the actions of the other stakeholders [1]. The delivery performance of a supply chain is maximized largely by synchronizing the internal business processes (reducing variability) such that the final product fits in the customer-specified delivery window with a very high probability.
