ABSTRACT

Project Overview .................................................................................................... 319 Define Phase Exercises .......................................................................................... 322 Define Phase ........................................................................................................... 323 Define Phase Case Discussion ............................................................................... 331 Measure Phase Exercises ....................................................................................... 332 Measure Phase ....................................................................................................... 334 Measure Phase Case Discussion ............................................................................ 349 Analyze Phase Exercises ........................................................................................ 351 Analyze Phase ........................................................................................................ 353 Analyze Phase Case Discussion .............................................................................366 Improve Phase Exercises........................................................................................ 368 Improve Phase ........................................................................................................ 369 Improve Phase Case Discussion ............................................................................ 376 Control Phase Exercises ......................................................................................... 377 Control Phase ......................................................................................................... 378 Control Phase Case Discussion .............................................................................. 382

Sunshine High School (SHS)* is located in the northeastern corner of Orange County, Florida. The school encompasses 95 acres housing 136 permanent and 80 portable

classrooms. Other features include a closed-circuit television production studio, a state-of-the-art performing arts center, specialized vocational, and technical laboratories and an agribusiness complex. Athletic facilities include a 5000-seat stadium, a dance studio, two fully equipped weight rooms and a 1900-seat gymnasium.