ABSTRACT

The study evaluated the usability and understandability of a set of biometric symbols with 15 Chinese users through interview and symbol-meaning matching tasks. Three characteristics were found in Chinese users' comprehension of the symbols. First, Chinese users understood concrete symbols easier than abstract symbols. Second, symbols were more understandable for Chinese users when the context is provided. Third, action symbols were more easily understood than feedback symbols. The findings supported existing theories in cross-cultural studies and provided meaningful suggestions for biometric symbol design.