ABSTRACT
Scope (title only) 1 1 Scope General 1.1 Application 1.2 Normative references 2 2 Normative references Terms and defi nitions 3 3 Terms and defi nitions Quality management system (title only) 4 4 Environmental management
system requirements (title only)
General requirements 4.1 4.1 General requirements Documentation requirements (title only) 4.2 General 4.2.1 4.4.4 Documentation Quality manual 4.2.2 Control of documents 4.2.3 4.4.5 Control of documents Control of records 4.2.4 4.5.4 Control of records Management responsibility (title only) 5 Management commitment 5.1 4.2 Environmental policy
4.4.1 Resources, roles, responsibility, and authority
Management representative 5.5.2 4.4.1 Resources, roles, responsibility, and authority
Customer focus 5.2 4.3.1 Environmental aspects 4.3.2 Legal and other requirements 4.6 Management review
Quality policy 5.3 4.2 Environmental policy Planning (title only) 5.4 4.3 Planning (title only)
continued
Quality objectives 5.4.1 4.3.3 Objectives, targets, and program(s)
QMS planning 5.4.2 4.3.3 Objectives, targets, and program(s)
Responsibility, authority, and communication (title only)
5.5
Responsibility and authority 5.5.1 4.1 General requirements
4.4.1 Resources, roles, responsibility, and authority
Management representative 5.5.2 4.4.1 Resources, roles, responsibility, and authority resources, role
Internal communication 5.5.3 4.4.3 Communication
Management review (title only) 5.6 4.6 Management review
General 5.6.1 4.6 Management review
Review input 5.6.2 4.6 Management review
Review output 5.6.3 4.6 Management review
Resource management (title only) 6
Provision of resources 6.1 4.4.1 Resources, roles, responsibility, and authority
Human resources (title only) 6.2
General 6.2.1 4.4.2 Competence, training, and awareness
Competence, training, and awareness 6.2.2 4.4.2 Competence, training, and awareness
Infrastructure 6.3 4.4.1 Resources, roles, responsibility, and authority
Work environment 6.4
Product realization (title only) 7 4.4 Implementation and operation (title only)
Planning of product realization 7.1 4.4.6 Operational control
Customer-related processes (title only) 7.2
Determination of requirements related to the product
7.2.1 4.3.1 4.3.2 4.4.6
Environmental aspects Legal and other requirements Operational control
Review of requirements related to the product
7.2.2 4.3.1 4.4.6
Environmental aspects Operational control
Customer communication 7.2.3 4.4.3 Communication
Design and development (title only) 7.3
Design and development planning 7.3.1 4.4.6 Operational control
Design and development inputs 7.3.2 4.4.6 Operational control
Design and development outputs 7.3.3 4.4.6 Operational control
Design and development review 7.3.4 4.4.6 Operational control
Design and development verifi cation 7.3.5 4.4.6 Operational control
Design and development validation 7.3.6 4.4.6 Operational control
Control of design and development changes
7.3.7 4.4.6 Operational control
Purchasing (title only) 7.4
Purchasing process 7.4.1 4.4.6 Operational control
Purchasing information 7.4.2 4.4.6 Operational control
Verifi cation of purchased product 7.4.3 4.4.6 Operational control
Production and service provision (title only)
7.5
Control of production and service provision
7.5.1 4.4.6 Operational control
Validation of processes for production and service provision
7.5.2 4.4.6 Operational control
Identifi cation and traceability 7.5.3
Customer property 7.5.4
Preservation of product 7.5.5 4.4.6 Operational control
Control of monitoring and measuring equipment
7.6 4.5.1 Monitoring and measurement
Measurement, analysis, and improvement (title only)
8 4.5 Checking (title only)
General 8.1 4.5.1 Monitoring and measurement
Monitoring and measurement (title only) 8.2
Customer satisfaction 8.2.1
Internal audit 8.2.2 4.5.5 Internal audit
Monitoring and measurement of processes
8.2.3 4.5.1 Monitoring and measurement
4.5.2 Evaluation of compliance
Monitoring and measurement of product 8.2.4 4.5.1 Monitoring and measurement
4.5.2 Evaluation of compliance
Control of nonconforming product 8.3 4.4.7 Emergency preparedness and response
4.5.3 Nonconformity, corrective action, and preventive action
Analysis of data 8.4 4.5.1 Monitoring and measurement
Improvement (title only) 8.5
continued
Continual improvement 8.5.1 4.2 Environmental policy
4.3.3 Objectives, targets, and program(s)
4.6 Management review
Corrective action 8.5.2 4.5.3 Nonconformity, corrective action, and preventive action
Preventive action 8.5.3 4.5.3 Nonconformity, corrective action, and preventive action