ABSTRACT
Introducing Complexity ..................................................................................... 282 Defining Complexity ................................................................................. 282
Technical Complexity ....................................................................283 Contextual Complexity .................................................................283
Case Domain 1: Collaborative Work Environments ...................................... 286 Case Domain 2: Virtual Environments............................................................. 289 Case Domain 3: Sociotechnical Systems .......................................................... 294 The Implications of Complexity ....................................................................... 297 Conclusion ........................................................................................................... 299 Reader Take-Aways ............................................................................................300 Acknowledgments ..............................................................................................300 References ............................................................................................................. 301
