ABSTRACT
We draw on a tradition of a Scandinavian human -centered approach, initially focused on people's use of technology but that today has a broadened scope of everyday life issues (Westerlund, 2009). One example from the early 80s is the UTOPIA project that dealt with design of, and training in, technology and work organization (e.g. Ehn, 1988; B0dker et al., 2000; Sundblad, 2000). An additional example is Volvo's development of the Swedish Kalmar and Uddevalla plant (e.g. Sandberg, 2007).
