ABSTRACT

Usingafieldchangesystemismanagement'sdecision.Itisentirelydependentonhowyouwanttomanageandcontrolthemaintenanceaspectofyourproductinthefieldorcustomersite.Thereprobablyaremany,manydifferentwaysinwhichwecanhandlechanges toourproductsinthefield,suchasbyhavingaformalfieldchange system,eithermanualorautomated;usingsomekindoffieldbulletin; useofatechtipsystemortheuseofahotlinefaxsystem;oracombinationoftheabove.Ifyourcompanyhasmadeadecisiononhowto maintainyourproductsinthefield,thismaymeanthatyouhavea groupoffieldserviceengineersandyouarepreparedtocorrectproblemsituationsdirectlyatacustomersite.Ontheotherhand,youmay desiretohaverepairofproblempartsorassembliesdoneatdesignated regionalrepaircenters.Andlastbutnotleast,youmaydecidethatall repairofproblempartsorassembliesshouldbedoneatthefactory. Whattypeoffieldchangesystemyouneedwilldependonthetypeof maintenanceeffortofyourproductinthefield.